For questions about the Used Car Loan EMI Calculator, pre‑owned vehicle financing scenarios, or site feedback, the support team responds within 24 hours on business days (IST). Please include the loan amount, APR, tenure, and a brief note on the issue for faster routing.
How to reach us
Address
2nd Floor, Qatar Plaza, East Nadakkave, Kozhikode, Kerala 673006
Contacts
email: support<@>usedcarloanemicalculator<.>com
Hours
Mon-Sat 08:00 – 19:00
- Email: You can email us for EMI calculation issues, amortization schedule queries, or data correction requests.
- For urgent EMI/tenure/APR modeling questions, mention the urgency in the subject
What to include
- EMI context: principal, expected APR, tenure (months/years), and any prepayment amount.
- Technical details: device, browser, screenshots of output or amortization table anomalies.
- Accessibility/support needs: alt text, keyboard navigation, or contrast issues on calculator UI.
Request types we handle
- EMI discrepancies, rounding, or monthly rate conversions.
- Amortization schedule breakdowns (principal vs interest) and export needs.
- Prepayment/foreclosure modeling, repayment date alignment, and EMI due‑date logic.
- Bank‑specific FAQs, eligibility heuristics, and rate‑band scenarios.
Service level
- Standard tickets: first response in <24 hours; most fixes within 1–2 business days.
- Urgent calculator outages: prioritized during support hours with status updates on request.
